ATT My Results – How to Access the AT&T HR & Sales Dashboard

In today’s fast-paced corporate environment, having quick and secure access to your employment information is essential. ATT My Results is a comprehensive online portal designed specifically for AT&T employees and contractors, providing a centralized hub for managing HR services and tracking sales performance metrics.

This secure platform plays a crucial role in the daily work life of AT&T staff members, offering everything from payroll information and benefits enrollment to real-time sales analytics and performance tracking. Whether you’re a new hire getting familiar with AT&T’s internal systems, a long-term employee managing your benefits, or a contractor needing access to performance data, understanding how to navigate ATT My Results effectively can streamline your work experience and help you stay on top of your professional goals.

What Is ATT My Results?

ATT My Results is AT&T’s integrated employee portal that serves as a one-stop destination for workforce management and performance monitoring. This sophisticated platform fulfills two primary functions that cater to different aspects of the employee experience.

The portal operates as a dual-purpose platform with distinct sections:

HR Access: This component allows employees to manage their personal information, including contact details, banking information for direct deposit, and emergency contacts. Employees can access their payroll information, view pay stubs, enroll in or modify benefits such as health insurance and retirement plans, request time off, and access important HR documents. The HR section also provides resources for career development, training opportunities, and company policies.

Sales Dashboard: For employees in sales roles, the portal offers a robust analytics platform to monitor individual and team performance. Users can track their progress toward sales targets, view key performance indicators (KPIs), analyze sales trends over time, and access detailed reports that help inform strategy and decision-making. The dashboard provides real-time data that enables sales professionals to stay competitive and meet their objectives.

It’s important to note that ATT My Results is exclusively for employees, contractors, and eligible staff members—it is not a customer service portal and cannot be used by AT&T customers to manage their accounts or services.

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Eligibility: Who Can Use ATT My Results

Access to the ATT My Results portal is restricted to specific groups within the AT&T workforce ecosystem:

Current AT&T Employees: All full-time and part-time employees across various departments and locations have access to the portal. This includes corporate staff, retail employees, technical personnel, and management at all levels.

Contractors and Temporary Staff: External contractors and temporary workers who have been granted appropriate permissions can access relevant portions of the portal. The level of access may vary depending on the nature of their contract and role within the organization.

Former Employees and Retirees: Individuals who have left AT&T or retired may retain limited access to the portal for specific purposes, such as retrieving tax documents, accessing final pay stubs, or managing retirement benefits. However, their access is typically restricted compared to active employees.

To access ATT My Results, all eligible users must possess valid AT&T Global Logon credentials. These credentials are issued during the onboarding process for new employees or when contractors are granted system access. Without these official credentials, access to the portal is not possible, ensuring that sensitive company and personal information remains secure.

How to Log Into MyResults ATT

Accessing the ATT My Results portal requires following a secure authentication process. Here’s a detailed step-by-step guide to logging in:

Step 1: Navigate to the Official Portal Visit the official ATT My Results URL through your web browser. Always ensure you’re using the legitimate AT&T portal address to avoid phishing attempts. You can access this link through AT&T’s internal network or via approved remote access methods.

Step 2: Enter Your Credentials On the login page, you’ll be prompted to enter your AT&T Global ID (also known as your Global Logon username) and your secure password. Your Global ID is typically assigned during your onboarding process and follows AT&T’s standardized format. Ensure that your password meets AT&T’s security requirements and hasn’t expired.

Step 3: Complete Multi-Factor Authentication AT&T employs multi-factor authentication (MFA) to add an extra layer of security to the login process. After entering your username and password, you’ll need to verify your identity through a secondary method. This may include:

• An RSA SecurID token that generates a time-sensitive code
• A mobile authentication app that sends a push notification or provides a verification code
• SMS verification to your registered mobile number
• Email verification to your AT&T email address

Alternative Login Methods Depending on your role and access level, you may have additional login options through AT&T’s Global Logon system. Some employees can access the portal through single sign-on (SSO) if they’re already logged into other AT&T systems.

Troubleshooting Common Login Problems If you encounter difficulties logging in, consider these common issues and solutions:

• Forgotten Password: Use the “Forgot Password” link on the login page to initiate a password reset through AT&T’s secure recovery process.
• Locked Account: After multiple unsuccessful login attempts, your account may be temporarily locked for security reasons. Contact your IT support desk to unlock your account.
• Expired Credentials: AT&T requires periodic password changes. If your password has expired, you’ll be prompted to create a new one following the company’s password policy.
• MFA Issues: If you’re not receiving authentication codes or your token isn’t working, reach out to IT support for assistance with your MFA device.

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Exploring the ATT My Results Dashboard

Once you’ve successfully logged into the portal, you’ll find a user-friendly interface organized into distinct sections based on your role and permissions.

5.1 HR Access Section

The HR Access section serves as your personal employment management center, offering comprehensive tools and information:

Personal Profile Management: Update and maintain your personal information, including your home address, phone numbers, email addresses, and emergency contact details. You can also manage your banking information for direct deposit, ensuring your paycheck is deposited accurately and on time.

Benefits and Payroll Access: View current and historical pay stubs, download W-2 forms during tax season, and access detailed breakdowns of your compensation. The benefits section allows you to review your current benefit elections, make changes during open enrollment periods, enroll in health insurance plans, dental and vision coverage, manage your 401(k) contributions, and access information about life insurance and other supplemental benefits.

Training and Career Development: Explore available training programs, complete mandatory compliance courses, track your professional development progress, and access resources for career advancement within AT&T. The portal often includes links to internal job postings, mentorship programs, and skill-building opportunities.

Time and Attendance: Request time off, view your PTO balance, submit timesheets if applicable to your role, and track your attendance records. This self-service functionality reduces administrative burden and gives you greater control over your schedule.

5.2 Sales Dashboard Features

For employees in sales-related roles, the Sales Dashboard is an invaluable tool that provides insights and analytics to drive performance:

Real-Time Performance Tracking: Monitor your current sales figures, track progress toward monthly and quarterly targets, and see how your performance compares to previous periods. The dashboard updates regularly to provide the most current data available.

Performance Insights and Trends: Access visualizations and reports that highlight your sales trends over time, identify your strongest product categories or service offerings, and recognize patterns in customer behavior and purchasing decisions.

Comparative Analytics: Compare your performance against team averages, regional benchmarks, and company-wide metrics. This context helps you understand where you stand and identify areas for improvement.

Lead Prioritization Tools: Utilize built-in analytics that help you identify high-value leads, track customer engagement, and prioritize your sales efforts for maximum efficiency. These tools often incorporate AI-driven insights that predict which prospects are most likely to convert.

Customizable Reports: Generate detailed reports for your own analysis or to share with management during performance reviews. Many features allow you to filter data by date range, product type, customer segment, and other relevant criteria.

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Key Benefits of Using ATT My Results

The ATT My Results portal offers numerous advantages that enhance the employee experience and improve operational efficiency:

Centralized Access: Rather than navigating multiple systems or contacting various departments, employees can access most of their work-related information from a single, unified platform. This consolidation saves time and reduces frustration.

Enhanced Sales Visibility: Sales professionals gain unprecedented insight into their performance metrics, enabling data-driven decision-making and strategic planning. The ability to track progress in real-time helps maintain motivation and focus on goals.

Employee Empowerment: The self-service nature of the portal empowers employees to manage their own information, make benefits decisions, and access resources without always needing to go through HR or management. This autonomy increases satisfaction and reduces administrative bottlenecks.

Remote and Mobile Accessibility: In an increasingly flexible work environment, the ability to access the portal from anywhere with an internet connection is invaluable. Whether you’re working from home, traveling for business, or need to check information outside of traditional office hours, ATT My Results is available when you need it.

Improved Communication: The portal often serves as a communication channel for important company announcements, policy updates, and organizational changes, ensuring that all employees receive consistent and timely information.

Security and Privacy Features

AT&T takes the security of employee data seriously, implementing multiple layers of protection within the ATT My Results portal:

Multi-Factor Authentication: As mentioned earlier, MFA is mandatory for accessing the portal. This security measure significantly reduces the risk of unauthorized access, even if someone obtains your password. By requiring a second form of verification, AT&T ensures that only legitimate users can access sensitive information.

Data Encryption: All data transmitted between your device and AT&T’s servers is encrypted using industry-standard protocols. This means that even if data were intercepted during transmission, it would be unreadable without the proper decryption keys. Similarly, sensitive data stored on AT&T’s servers is encrypted at rest.

Secure Session Management: The portal automatically logs you out after a period of inactivity to prevent unauthorized access if you step away from your device. Sessions are also managed to prevent hijacking or unauthorized concurrent logins.

Best Practices for Users: To maximize your security when using ATT My Results, follow these guidelines:

• Never share your login credentials with anyone, including colleagues or family members
• Avoid accessing the portal on public or shared computers
• Be wary of phishing emails that claim to be from AT&T and ask you to click links or provide login information
• Regularly update your password and choose strong, unique passwords
• Report any suspicious activity or potential security concerns to IT immediately
• Log out completely when you’re finished using the portal, especially on shared devices

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Mobile Access and App Support

While AT&T does not currently offer a dedicated standalone mobile app specifically for ATT My Results, the portal is designed with responsive web technology that adapts to mobile devices.

Mobile Browser Access: Employees can access the full functionality of ATT My Results through mobile web browsers on smartphones and tablets. The interface automatically adjusts to smaller screen sizes, ensuring that navigation remains intuitive and information is easily readable.

Cross-Device Compatibility: The portal works seamlessly across various operating systems, including iOS, Android, Windows, and macOS. Whether you’re using your company-issued device or accessing through a personal device via secure remote access, the experience remains consistent.

Tips for Mobile Use: When accessing the portal on mobile devices, ensure you’re using a secure network connection (preferably your mobile data or a trusted WiFi network), keep your mobile browser updated for optimal security and performance, and consider bookmarking the official portal URL for easy access.

Common Issues and Support Resources

Despite the portal’s user-friendly design, employees may occasionally encounter challenges. Here are common issues and where to find help:

Login Issues: If you’re unable to log in, first verify that you’re using the correct URL and that your credentials are entered correctly (check for caps lock, typos, etc.). If you continue to have problems, use the password reset function or contact the IT helpdesk.

Navigation Difficulties: If you’re having trouble finding specific information or features within the portal, look for the help or FAQ section within the interface itself. Many sections include tooltips or contextual help buttons that provide guidance.

Technical Problems: Browser compatibility issues, slow loading times, or error messages may occasionally occur. Try clearing your browser cache, using a different browser, or ensuring your browser is updated to the latest version.

Where to Get Help: AT&T provides multiple support channels for employees:

• HR Helpdesk: For questions about benefits, payroll, time off, or other HR-related matters
• IT Support: For technical issues with logging in, MFA problems, or portal functionality
• Internal Support Lines: AT&T maintains dedicated phone numbers and email addresses for employee support, typically available during business hours
• Manager or Team Lead: Your direct supervisor can often help with basic questions or escalate issues to the appropriate department
• Employee Resource Centers: Some AT&T locations have physical resource centers where employees can receive in-person assistance

Frequently Asked Questions

Who can use ATT My Results? Current AT&T employees, authorized contractors, temporary staff, and former employees with limited access (such as retirees) can use the portal. You must have valid AT&T Global Logon credentials to access the system.

How do I reset my password? Click the “Forgot Password” link on the login page and follow the prompts. You’ll need to verify your identity through security questions or alternative contact methods. If you’re unable to reset your password through the automated system, contact your IT support desk for assistance.

Can former employees access the portal? Former employees and retirees may have limited access to ATT My Results for specific purposes, such as retrieving tax documents (W-2 forms), accessing final pay information, or managing retirement benefits. However, access to most active employee features is typically terminated upon separation from the company.

Does the portal include training and career development information? Yes, the HR Access section includes resources for professional development, including available training programs, compliance courses, career advancement opportunities, and links to internal job postings. The extent of available resources may vary based on your role and location.

Is there a mobile app for ATT My Results? While there is no dedicated mobile app, the portal is fully accessible through mobile web browsers and provides a responsive design that adapts to different screen sizes.

What should I do if I suspect my account has been compromised? Immediately change your password, contact IT security, and report any suspicious activity. Review your account for any unauthorized changes to personal information or settings.

Conclusion

The ATT My Results portal is an essential tool for AT&T employees, providing convenient access to critical HR services and performance data in one secure location. By centralizing everything from payroll and benefits to sales analytics and career development resources, the portal empowers employees to take control of their work experience and make informed decisions about their careers.

Whether you’re checking your latest pay stub, enrolling in benefits, tracking your sales performance, or exploring training opportunities, ATT My Results offers the functionality and flexibility you need to succeed. The platform’s robust security features ensure that your personal and professional information remains protected, while its user-friendly interface makes navigation straightforward even for those new to the system.

We encourage all eligible employees to use the portal regularly and take full advantage of its features. Regular engagement with the platform helps you stay informed about your employment status, remain aware of company policies and opportunities, and maintain accurate personal records. Remember that support is always available through multiple channels—whether you need help with login issues, have questions about your benefits, or require technical assistance, AT&T’s support teams are ready to help.

By mastering the ATT My Results portal, you’re not just accessing information—you’re taking an active role in managing your career and well-being within the AT&T family. Log in today, explore the features available to you, and discover how this powerful tool can enhance your work experience.

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